To be a responsible corporate citizen, you first need to identify and understand the needs of your stakeholders. We use the business excellence model to gain a holistic view of these needs and integrate our Corporate Sustainability goals into the heart of the Ricoh Asia Pacific strategic planning process. By operating in such a manner, we are able to make long-term decisions that allow the company to grow.
Over the years, Ricoh Asia Pacific has achieved each goal it has set itself in corporate compliance and certification. Through audit by KPMG, we ensure the accuracy and reliability of our financial reporting processes. By early 2010, 6 of our 11 operations had achieved ISO/IEC 27001 (Information Security Management System) certification, 7 operations had achieved ISO 9001 (Quality Management System) certification, and all of our sites had achieved ISO 14001 certification (Environmental Management System).