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Support for the Complete IT Environment


Ricoh's IT services provide infrastructure solutions, end-to-end product lifecycle support and managed services that can cover the complete IT environment, from network devices to core infrastructure.

Extensive choice

Our offering draws upon Ricoh’s strategic relationships with technology vendors and partners, dedicated R&D operations, best-in-class Service Desk and network of service engineers in Asia Pacific. We can provide consultancy, design, procurement, delivery, management, maintenance and optimisation of infrastructure, meaning that customers can rely on us to provide the right level of support where it is needed.

On-premise and in the cloud

As well as supporting on-premise infrastructure, we provide a range of secure cloud-based solutions to facilitate specific workflow processes, enabling customers to benefit from more simple, flexible and cost-efficient deployment of application resources.

Unified support

All service offerings are overseen by Ricoh’s industry-renowned Service Desk, ensuring that customers benefit from a dedicated, single point of contact for efficient, integrated management of their complete IT, communications and imaging environment.