About application and business process services

Imagine the ease of automated processes

Move from existing systems and processes to the best possible fit between business applications, innovative technologies and the processes they enable.

We’ve got you covered from start to finish: consulting, customisation, implementation, support and maintenance.

Making information accessible where and when it’s needed

Our expertise in capturing, transforming and managing information delivers services and solutions for a dynamic workforce.

Simplify the everyday
Documents and files are the heart of many business processes. Our automated processes improve the way your entire business works, collaborates and shares information. We simplify the everyday so you can focus on the things that matter most.
Improve infrastructure agility for greater productivity
Solutions may be specific to one department or much broader. Integrating new applications tightly with existing processes and workflows makes your overall infrastructure more agile and responsive – for a more productive workforce.
Reduce business cost and risk
Information management is tricky business, and errors are costly. Finely-tuned business applications reduce the risk of these errors, and reduce time to complete critical business processes. And our careful planning helps you comply with relevant security regulations.
Enhance customer relationships and interactions
Your customers expect service to be fast and convenient. The right processes supported by the right applications, and deployed in the right way, enable your business to exceed these expectations and deliver an outstanding customer experience.
Improve information security and governance
Failing to protect customer information can mean fines, legal action and irreparable damage to customer trust and loyalty. Compliance with key regulations is critical. And not just limited to digital data.

Over 30% of business information – especially customer data – resides on paper, with many processes comprising both paper and electronic workflows. No matter the format, Ricoh can help you secure your critical data.

See our other services

IT services
Improve the way you work and boost productivity when we advise, design, construct and care for the technology that powers your business.
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Intelligent workplace services
Offering integrated cognitive solutions that help companies collaborate across borders.
Communication services
Connect and collaborate with our suite of visual communication tools.
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Managed print services
MPS is a specialist approach that transforms how you manage information to increase productivity, unlock the value in your information and reduce costs.
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Application and business process services
Move from existing systems and processes to automated business applications, innovative technologies and the processes.
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Production print services
Our digital production printers, backed by industry experts, deliver value across corporate, commercial and publishing sectors.
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